I need a logo in a different colour, can you do this?
If you can't find it on google, then neither can I! I'm afraid my price does not include any photoshopping or graphic design work - I print what you send me and cannot easily change images for you - if you need something altered, please do this before sending it to me for printing.
Where do I send my images?
Please send your files to me at firstname.lastname@example.org
What format shall I send my images in?
Depending on the sheet you have ordered, different files are preferred:
If you've ordered an A5, A4 or A3 Icing Sheet, or an A4 Wafer Sheet, you'll get your prints quicker if you can send them preformatted on an A4 PDF. You are welcome to send individual JPEG images, but you'll also need to include sizing requirements and this may need double-checking and may take longer to format and print.
If you've ordered Cupcake Toppers, please send us individual JPEG images for each topper - we can't work from a PDF for these as it condenses the images to be one large image and will significantly affect the print quality of your toppers.
If you've ordered an Edible Film Strip, please send us indivdual images so that we can crop and resize them to fit our template. A PDF will not work for this style of print.
Please do NOT send a Microsoft Word document - we work on a Mac and it cannot convert fonts and spacing so you will be asked to send as a PDF which will delay your order.
If you send screenshots from your phone then your order may be delayed as a lot more formatting has to be done in order to use your image - please try to save your files and send them as attachments rather than screenshots.
Please try to attach your images to one email - sending 42 emails with one image on each email will significanlty delay your order whilst we try to match up all of your order.
Can you send me a proof of what my icing sheet will look like?
Yes of course! We will only send a proof once you've placed your order (please let us know you want one as they're not sent as standard) - please note, this may mean your order takes longer to process as we only work on proofs once a day - if you're able to format it yourself, you'll receive your icing sheet much more quickly :)