T&C's

Terms & Conditions

 

 

EDIBLE PRINTS:

Edible prints are all printed to order and we do not keep printed stock.

No refunds will be given on any edible prints unless we are at fault by printing the image incorrectly and are unable to reprint your order in time.

In the event of incorrect printing, on production of photographic evidence, we will reprint your order free of charge.

Exact colour reproduction cannot be guaranteed on edible prints due to the edible inks used.

Delivery dates are not guaranteed unless a guaranteed post service has been agreed and payment for this service completed. Telling us the date you require your prints by is not a guarantee that they will arrive by that date and refunds will not be given due to prints not arriving within the customers desired timeframe.

Postage options are as follows, using the Royal Mail service:

  • 1st Class Postage: £1.65
  • Next Working Day Delivery (order must be placed by midday, Monday to Friday for delivery on the next avaialble working day); £7.50
  • Guaranteed Satirday Delivery (order must be placed by midday on the Friday): £11.90
  • Free postage on orders over £30 wil be sent by Royal Mail 1st Class Signed For postage (upgrades available at the above extra prices).

Our FAQ page offers advice on how to use the edible prints and help on getting the best results from your edible print. We cannot be held responsible for how you use the prints and the results you achieve with them.

Goods returned to us due to non collection, incorrect address supplied or buyer refusing delivery will not be refunded, only offered to be resent at the buyers cost.

 

CLASS BOOKINGS:

Class bookings are non-refundable.

If you cancel before 14 days in advance of a class, you will receive a credit to the value of your class (less £25 booking fee) for a future class.

If you cancel within 7-14 days of a class taking place, we offer a 50% credit towards a future class (less £25 booking fee).

If you cancel within 7 days of a class taking place, no credit will be given.

All classes include a non-refundable £25 booking fee.

If for any reason we need to cancel the course (with the exception of bad weather – see below) we will give you as much notice as possible and issue you a full refund, a full credit or a place on another course to the same value.

Bad Weather:

If bad weather prevents us from running a scheduled course, or if we are unable to run the course, an alternative date will be scheduled for you to attend.

Student costs:

We will not be held responsible for travel and accommodation costs for anyone attending classes. If your booking involves significant travel costs, we would recommend taking out appropriate insurance to cover your costs in the event a class is cancelled or you are unable to attend.  

We recommend you take out appropriate insurance to cover any losses as a result of illness or personal circumstances.

If we need to cancel a class:

Occasionally, we may need to cancel/postpone a class.  In the event that this occurs, we will provide an alternative date for the class and you will incur no additional charges should you wish to cancel your space.

Class Content:

Our classes are developed with the intention of teaching you skills and techniques for creating the same styles on your own cakes and cupcakes at home.  We are happy for you reproduce any of the cakes you make in our classes for your own personal baking or in your baking business.  We do not allow any of our classes to be reproduced or taught - our class content, structure, notes, photographs, text and instructions are all copyright CakeyBake and you may not teach our designs, techniques, or collections in your own classes.