Terms & Conditions
If you need to cancel a booking on a class, you must cancel at least 14 days in advance of the class date.
All cancellations will incur a cancellation charge of £20.
Cancellations made during the 14 days before a class will be charged the full day class rate. We will endeavour to try to fill your space, in which circumstances we will try to recoup your costs, minus the £20 cancellation fee. This is not a guarantee though and we will not be held liable for any costs your incur as a result of your cancellation. We recommend you take out appropriate insurance to cover any losses as a result of illness or personal circumstances.
If we need to cancel a class:
Occasionally, we may need to cancel/postpone a class. In the event that this occurs, we will provide an alternative date for the class and you will incur no additional charges should you wish to cancel your space.
Our classes are developed with the intention of teaching you skills and techniques for creating the same styles on your own cakes and cupcakes at home. We are happy for you reproduce any of the cakes you make in our classes for your own personal baking or in your baking business. We do not allow any of our classes to be reproduced or taught - our class content, structure, notes, photographs, text and instructions are all copyright CakeyBake and you may not teach our designs, techniques, or collections in your own classes.
Our postage rates can be found here. We use Royal Mail for all of our postage requirments and whilst we post out every wrking day of the week, we cannot guarantee a particular day/time for delivery of your goods.
Many of our products are either food based or for use with food. We are happy to accept returns on unused, unopened goods and will refund you once we have received the returned goods and are satisfied they are in a new, resaleable condition.