Delivery & Postage

We work hard to offer you a fast and efficient edible print service and offer a number of postage options for you to choose from.

Please select the postage option to suit how quickly you need your order - we use Royal Mail for all orders and prices reflect their current rates.

Special Delivery is a guaranteed next day service - please consider that it is a next WORKING day service on orders placed by 11am Monday-Friday, so if you order on a Friday (by 11am), it will be delivered on the following Monday (and not on the weekend). If you order after 11am on a Friday, it will be delivered on Tuesday.

 

Royal Mail 1st Class Tracked

Normally arrives within 1-3 working days but can take longer - fully tracked postal service with email updates. Not a guaranteed delivery date service.

£3.50

Royal Mail Special Delivery

Place your order by 11am Monday-Friday for your order to be dispatched in time for next working day delivery.

Does not deliver on weekends.

A signature is required upon delivery.

£9

We mainly work on printing orders during the evenings and post out the next day. Please consider this when placing your order.

We do not dispatch on the Weekend.

Payment must be received before we post any items.

Please note that, unless Special Delivery is selected, we are unable to guarantee a delivery date and will not be held responsible if your order does not arrive on your expected date. Royal Mail advise to allow up to 7 working days for the delivery of 1st class mail before they will accept complaints about late delivery.

Everything we print is printed to order and made especially for you - we do not keep pre-printed stock - please therefore allow sufficient time for your order to be processed and delivered as you would any bespoke item - expecting us to print and post the very same day you place an order is unreasonable. We want you to be happy, but if you complain AFTER you need your order, it's hard for us to help rectify a situation for you. If your order has not arrived with you within 7 working days, please contact us and we will happily resend it for you.

Please note: we do not ship outside the UK. We are not currently shipping to Northern Ireland whilst we try to navigate our responsibilities under the new GSPR rules.

Frequently asked postage questions:

We dispatch daily around midday. If you order after this time, or send your images much later, then it's likely your order will be included in the next day's dispatch.

Please note, we do not post out on Weekends. 

If you want your order dispatched as quickly as possible, please ensure you send us easy to print files, instructions or pdfs for your edible prints. If any of your instructions are confusing or not concise enough, it may take longer for us to get your order printed as we will need to contact you for further clarification.

Usually within 2-4 working days.

Royl Mail 1st Class usually arrives within 1-3 working days.

Tracked and Special Delivery are tracked services and you will be set a tracking number /email when your order is dispatched.

If you worry about where your order is, we would recommend using a tracked service so you can stay up to date on where your order is in the Royal Mail's network.  

Yes! The fastest and most reliable delivery is Royal Mail Special Delivery - please select this for a fully tracked delivery service. This is the only service where a delivery date is guaranteed. A signature is usually required on delivery.

No, we do not post outdside the United Kingdom due to the different food delivery laws governing other countries.

We don't offer refunds on any of our print services as they are all print-to-order edible items. If your order has still not arrived seven working days after it has been posted, please contact us and we will happily reprint it for you free of charge.

Please leave enough time for your order to be processed, formatted, printed and posted - all mail services are working incredibly hard right now and we ask for you to try and order with as much time as possible so that you are not disappointed.

If you need your order for a specific date within the next 11 days, please use the Special Delivery service to ensure it will arrive in time for your project.